Behavioral Health - Recharge

Background

Employees have been experiencing fatigue with step-based Challenges and crave a stronger connection with their co-workers to support their mental and physical wellbeing. To address this, we embarked on developing non-step challenges in collaboration with the clinic and customer service teams. After 10 months of design and development, we proudly launched "Recharge" – an interactive journey to better behavioral health. This app guides members through evidence-based mindfulness activities to boost mood and reduce stress. Using a fun and team-based approach, Recharge helps members build skills, foster positive thinking, and encourage social connections. The app was successfully launched in March 2023, fulfilling our mission to support employee wellbeing and foster a sense of community.

My Role

• Brainstorm with PMs, CSMs and clinic team
• Create initial concept draft >>
• Provide UI/UX mockups and flows
• Build prototype
• Collaborate with engineers

Design Progress

Gamification-based wellness challenges aim to instill a sense of development and accomplishment in players. Interactive step-by-step tutorials are deployed, while narrative processes are vital for significance and meaning. Users should feel uniquely chosen for the task. In the picture, we created a theme around jointly building a community garden. Users earn components through activities, fostering connections and mindfulness. The "Chat" and "High five" features encourage engagement and collaboration. By participating in this challenge, users experience personal growth and a stronger bond with colleagues. The gamified approach motivates and empowers users to achieve their wellness goals, fostering a positive and supportive community.
• Garden progress flow and specs >>
• High five flow >>
• Team chat flow >>
• End of journey flow >>
• Reporting and Configuration >>

Final Design

Changing Mindsets - This experience is centered around helping members build healthy skills and habits, which can lead to better health and productivity.
Connecting Colleagues Across the World - Focusing on social support -a proven method of building resilience to stress –this journey has built-in opportunities for positive encouragement and inspiration from one another.

Recharge was built on evidence-based science, leveraging research proven to positively affect mental health outcomes.